Refund Policy

1. Course Subscriptions & Masterclasses

We take pride in the quality of the educational content provided through the Vedang Shah Hospitality Academy. If you are not completely satisfied with your course purchase, we offer a refund under the following conditions:

• The refund request is submitted within 7 days of the original purchase date.
• You have viewed or completed less than 20% of the course modules or video content.
• You have not downloaded any exclusive templates or course attachments.

Once a certificate of completion has been issued, the course is strictly non-refundable.

2. Event Catering & Booking Deposits

For bespoke event catering and large-scale hospitality bookings, the financial commitments and preparations begin well in advance. Therefore, our event refund policy is governed by the specific terms outlined in your signed service agreement. Generally:

• The initial booking deposit is non-refundable, as it secures the date exclusively for your event.
• Cancellations made 45 days prior to the event may be eligible for a partial refund of subsequent advances.
• Cancellations made within 30 days of the event are entirely non-refundable due to perishable procurement.

3. Digital Products & Downloads

Any standalone digital products, such as recipe eBooks, layout blueprints, or operational excel sheets purchased outside of a subscription, are non-refundable once the download link has been accessed or sent to your email.

4. Processing Time

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 to 7 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.